Orientation FAQs

The following are frequently asked questions about Orientation at Florida State University. If you have questions that are not answered here, please contact New Student & Family Programs.

Virtual Orientation FAQs

Why is Orientation being held virtually?

Florida State University recently announced that Summer Session A/B/F courses will be held online to practice social distancing on campus in response to COVID-19. With this guidance in mind, we have thought about how to best provide a positive transition to FSU, while maintaining a safe and healthy environment for all involved. For these reasons, Orientation will be shifted to a virtual format for both incoming students and their families for the Summer and Fall 2020 terms.

Is Orientation required?

Yes! Orientation is required in order to provide all new students with information about being a successful college student at Florida State University. You will learn specifics about the University’s academic requirements and all the campus resources available to you. Students will participate in an Academic Advising appointment and then will be able to register for classes at the conclusion and successful completion of the Virtual Orientation. 

If I had previously signed up for Orientation (in-person), do I need to sign up again for the Virtual Orientation?

No--your registration for the in-person Orientation has automatically been switched over. So you should be all set! Make sure to check your myFSU e-mail for updates and reminders. We will send an e-mail to your e-mail address at least one week prior to the first night of your scheduled Orientation session date. 

What is the status of Summer C/Fall classes?

FSU will deliver classes remotely in Summer Session C. More information will be available in July regarding Fall classes. Please visit http://fsu.edu/coronavirus for the most up-to-date information.

If Orientation is being held virtually, why do I have to sign up for a specific session/date?

Students are being asked to sign up for a specific session in order to facilitate the advising and course registration process. Even though Orientation will be virtual, there will be times in which you need to be present for real-time meetings via Zoom.

Will there be a specific time the Virtual Orientation will be available to me?

Yes! You will receive an e-mail to your myFSU e-mail address with information on how to access the Virtual Orientation. You will receive the e-mail at least one week of your scheduled orientation session.

Is the Online Pre-Orientation the same as the Virtual Orientation?

No. The Online Pre-Orientation is a series of modules that must be completed PRIOR to your virtual orientation experience. The Online Pre-Orientation provides a basic overview of information, preparing you for more detailed content shared within the Virtual Orientation. If you do not complete the Online Pre-Orientation, then you will not be able to register for your Virtual Orientation. 

How will I meet with my academic advisor/register for classes?

Once you have completed your Virtual Orientation, you will meet with your advisor via a Zoom meeting. From there, you will learn how to register for classes and your Orientation hold will be lifted. Orientation Leaders will be available to assist you if you encounter any issues via a Registration lab. 

What do I need to do now?

Make sure you have completed your Online Pre-Orientation. From there, you will be able to sign up for Virtual Orientation. If you have done both of these things, begin compiling any accelerated credit, turn in your health/immunization forms, and get excited to be a new 'Nole! Don't forget to begin checking your myFSU e-mail address regularly for e-mails and updates regarding Orientation and other important aspects of student life. 

Do I need to register my family members for Orientation since it's being held virtually?

Yes! Just like the in-person Orientation, there is a lot of valuable information covered. We recommend at least one family member participate to help support you and remember essential information as you transition to FSU. The family/guest orientation fee is $35 per person, which will give them access to the Virtual Family Orientation. We will also hold additional webinars for registered family members throughout the summer. It is essential that we have your family members' e-mail addresses on file. So please log into your myFSU account and access your orientation registration and update your guest e-mails accordingly, so we can share the Virtual Family Orientation with them, as it becomes available.

General Orientation FAQs

If my family member registers and decides not to attend Orientation, can I get a refund?

No, just as with student fees — all family fees are non-refundable.

When I enter my emergency contact information, does it register the individual for Orientation?

No, it does not. All family members and guests who participate in Orientation should be registered under the guests tab of your orientation reservation. 

What is the deadline for registering for Orientation?

First-year/lower-division transfer students starting at FSU in the fall/summer semester have until May 1 to pay their Orientation fee. New summer/fall students may have their admissions canceled if they do not pay for Orientation by the May 1 deadline. Keep in mind that each orientation session is capacity limited and sessions will close as they fill. Orientation session space is available on a first-reserve basis. There is not a registration deadline for spring students, however, it does help us plan for your arrival if you register at least 2 business days in advance. 

How do I inform New Student & Family Programs of an accommodation request for myself or a guest I am registering?

If assistance is needed during Orientation, an accommodations request can be submitted through the online orientation registration system or by contacting New Student & Family Programs. These accommodations cover a wide array of needs, such as language interpretation, visual, auditory, physical, and dietary to name a few. Please add that request in the orientation registration system within the myFSU portal or you can e-mail orientation@fsu.edu with your accommodations requests.

New Student & Family Programs will provide reasonable accommodations if requested at least one week before the scheduled orientation date. If a request is made without one week’s notice, all efforts will be made to provide the requested accommodations.

Students, if you need permanent or temporary learning or physical accommodations while attending Florida State University, please contact the Office of Accessibility Services, located at 97 South Woodward Avenue, 108 Student Services Building, Tallahassee, FL 32306-4167. Contact numbers are (850) 644-9566 (Voice) or (850) 644-8504 (TDD).

How is my Orientation fee used?

New Student & Family Programs does not receive state dollars and is wholly supported by the orientation fees collected. These funds cover the development of the Virtual Orientation, publications, staff salaries, and other associated program costs.

If I’ve been accepted into FSU’s Honors Program, do I register for a specific Orientation?

No, honors students can attend any of the orientation sessions. Each program will have specific sessions and information to address the needs of honors students.

If I’m in a limited-access major (Dance, Film, or Music), do I register for a specific orientation session?

Students in the above-named majors/programs will attend specific orientation sessions. The online registration system will limit your choice of dates only to those sessions which meet your major/program needs. If you have questions, please call New Student & Family Programs at (850) 644-2785.

First Year Abroad

All First Year Abroad (FYA) and First Semester Abroad Pathway (FSA) students are required to attend a mandatory IPre-Depart meeting before they go abroad. If FYA/FSA students get a message to register for the main orientation, please disregard as you will be registering directly with International Programs. The IPre-Depart registration is not handled through the main campus orientation registration process. The meeting is mandatory and will cover everything from academic policy and procedures, academic advising, class registration, packing tips, and finances to study center specifics and safety. It will also provide students with the opportunity to meet and form relationships with fellow FYA/FSA participants. Family members are welcome. By attending, you’ll get the information you need before departing on your study abroad experience. When you return to Tallahassee main campus, you will attend the main campus orientation at that time. If you do not attend the mandatory orientation, you will have the orientation hold (ROS) added back to your account preventing you from registering for classes in the future/adjusting your class schedule during Drop/Add. Students are required to pay the Orientation fee for this session as well. 

If I have been accepted into the C.A.R.E. Summer Bridge Program, do I register for a specific orientation session?

Students in this program will attend a specific orientation session occurring just before the start of their summer term at FSU. New Student & Family Programs will register you for orientation. If you have orientation questions, please call New Student & Family Programs at (850) 644-2785 If you have questions about the C.A.R.E. Summer Bridge Program, please contact the Center for Academic Retention & Enhancement at (850) 644-9699.

After I have registered for Orientation, can I change my session dates? If so, how do I make a change?

Yes! Once you have reserved your date, you may change the date of your session by logging back into the orientation reservation system through the myFSU portal. From there you can change your date two ways:

  1. Click on Dates from the left side menu → Select a new date → Click Save & Continue.
  2. Click on My Reservation → Scroll down to Dates → Click Edit Section → Select a new date → Click Save & Continue

Keep in mind that each orientation session is capacity limited and sessions will close as they fill, therefore only sessions with space availability will be shown. Orientation session space is available on a first-reserve basis. If you are trying to get a reservation for a session that is already closed, we cannot assist you. You can monitor session availability daily via the myFSU portal. Please do this before calling our office to inquire about moving your orientation reservation into a closed or unavailable session. 

How can I add a guest to my Orientation Reservation?

Once you have completed your orientation reservation, you can add a guest(s) to your reservation up to three days before your session by logging back into the orientation reservation system through the myFSU portal. From there you can add a guest two ways:

  1. Click on Guests → Click on the “Add A Guest!” link → Enter the required information → Click Save & Continue
  2. Click on My Reservation → Scroll down to Guests → Click Edit Section → Click on the “Add A Guest!” link → Enter the required information → Click Save & Continue

How do I pay for Orientation?

All online orientation payments must be made through the orientation registration system, which can be accessed through the myFSU portal (https://my.fsu.edu).

What business will I take care of at Orientation?

You will meet with an academic advisor, register for classes, get your FSU ID made, learn about a variety of on-campus resources, offices, and opportunities and meet with someone in Financial Aid, if needed.

What if I want to change my major?

Most FTIC/Lower Division Transfer students can change their major at Orientation on the first morning during Taking Care of Business.

Will I receive academic advising during Orientation?

You will be instructed on academic information, including graduation requirements and enrichment opportunities several times during your orientation session and will have an opportunity for small group advisement. Academic advisors will recommend courses for your first and future semesters and help you develop an academic plan. You are also encouraged to communicate with your academic advisor frequently post-orientation.

Will I learn how to register for my classes?

Orientation Leaders will teach you how to use all of FSU’s academic resources and tools, including course registration. Orientation staff and academic advisors will be with you throughout the advising and course registration process to answer questions.

Can I register for courses if my health history/immunization form has not been turned into FSU or if I haven’t completed the online health insurance verification?

No, both the health history/immunization form and health insurance verification requirement are strictly enforced by the University. The Health History/Immunization Form can be downloaded from the University Health Services’ website (http://uhs.fsu.edu). Proof of health insurance, or a health insurance purchase, is completed online using the insurance button on the health center’s website (http://studentinsurance.fsu.edu). If you have questions about either of these requirements, please call the Compliance department at (850) 644-3608.

When can I get my FSUCard (student identification card) made?

The FSUCard may be obtained anytime after you have been accepted. The $10 fee for your initial FSUCard will be assessed with your first semester’s tuition. The FSUCard and its many uses will be discussed during your virtual orientation experience.

Family Members:

Should I register to complete the Virtual Orientation with my student?

Yes! A lot of information is covered during Orientation and we suggest each student have at least one family member/guest participate in Orientation as well. There is specific family content available for families to participate in virtually. In these sessions, you will learn about key campus resources, involvement opportunities for your student, and transitional insight in how to support your student. 

How is my Orientation fee used?

New Student & Family Programs does not receive state dollars and is wholly supported by the orientation fees collected. These funds cover the development of the Virtual Orientation, publications, staff salaries, and other associated program costs.

How do I inform New Student & Family Programs of an accommodation request for myself?

If assistance is needed during Orientation, an accommodations request can be submitted through the online orientation registration system or by contacting New Student & Family Programs. These accommodations cover a wide array of needs, such as language interpretation, visual, auditory, physical, and dietary to name a few. Please e-mail orientation@fsu.edu with any accommodations requests.

New Student & Family Programs will provide reasonable accommodations if requested at least one week before the scheduled orientation date. If a request is made without one week’s notice, all efforts will be made to provide the requested accommodations.

Will my student register for their classes during Orientation?

Yes, students receive academic advising and will register for classes during their orientation session. Course registration occurs at the end of the Virtual Orientation after students have had opportunities to learn about academic opportunities and requirements at the University. Academic advisors and orientation staff will be available to help students register for their courses and troubleshoot any issues. 

I have questions about Financial Aid, University Housing, Parking, etc.; will I be able to get answers during Orientation?

Yes, these offices and more will be covered during the Virtual Orientation. We will provide opportunities for Q&A sessions with key campus partners as well. You will leave Orientation feeling well informed and with your questions answered. You can also begin gathering information now by using the New ‘Nole and Helpful Links section of this website.

How will I know how much my student was awarded for financial aid or how much he/she owes for tuition, on-campus housing, and other fees?

After the Office of Financial Aid rewards aid, the information will be available on the myFSU portal (https://my.fsu.edu). Florida State University does not mail bills concerning owed fees, but the student can access this information after orientation on the myFSU portal.